Privacy Policy

This privacy policy carefully sets out how PLAY ASBL ("PLAY", "we", "us" or "our") collects, uses, protects and shares your personal information when you use the web application (the "Web app"), Volume Brussels, or the websites (together with the Web App, collectively the "Services"). Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.

About us

PLAY ASBL - 866.525.546. Rue Nestor de Tière 35, 1030 Brussels, Belgium. volume.brusses@gmail.com. PLAY is the data controller for the purposes of the General Data Protection Regulation (GDPR) and any relevant Belgian data protection legislation.

Overview

We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our Services, you acknowledge that you have read and understood this privacy policy.

The basis for the processing

We process your personal data on the following legal bases: (a) your consent, which you may withdraw at any time; (b) the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract; (c) compliance with a legal obligation to which PLAY is subject; and (d) the legitimate interests pursued by PLAY, except where such interests are overridden by your interests or fundamental rights and freedoms.

Collected information

We may collect and process the following data about you: information that you provide by filling in forms on our Services, including information provided at the time of registering to use our Services, subscribing to our service, or requesting further services; your name, email address, date of birth, gender, and phone number; if you contact us, we may keep a record of that correspondence; details of transactions you carry out through our Services and of the fulfilment of your orders; details of your visits to our Services including, but not limited to, traffic data, location data, weblogs and other communication data; and information about your device including your IP address, operating system and browser type.

Use of your personal information

We use information held about you in the following ways: to provide you with the Services and to carry out our obligations arising from any contracts entered into between you and us; to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; to notify you about changes to our Services; to ensure that content from our Services is presented in the most effective manner for you and for your device; to administer our Services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our Services to ensure that content is presented in the most effective manner for you and for your device; to allow you to participate in interactive features of our Services, when you choose to do so; as part of our efforts to keep our Services safe and secure; and to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

Protection

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use encryption technology and secure servers to protect your personal data. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers. We may use third-party service providers to help us operate our business and the Services or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Service and other agreements, or to protect the rights, property, or safety of PLAY, our customers, or others.

Other websites

Our Services may contain links to other websites of interest. However, once you have used these links to leave our Services, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Access to your information

You have the right to request access to the personal information we hold about you. You also have the right to request that we correct any inaccuracies in your personal data, or delete your personal data (subject to certain exceptions). You may also have the right to request that we restrict the processing of your personal data or to object to the processing of your personal data. To exercise any of these rights, please contact us at volume.brusses@gmail.com. We will respond to your request within 30 days.

Your Options

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the Services, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

User content

Any content you upload to our Services, including but not limited to photographs, comments, and other materials, may be visible to other users of the Services. You are responsible for ensuring that you have the right to share such content and that it does not violate any third-party rights. PLAY reserves the right to remove any user content that violates these terms or is otherwise objectionable.

Age policy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16, please do not use the Services or provide any personal information to us. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us.

Changes to this Privacy Policy

PLAY has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

How to contact us

If you have any questions about this privacy policy, the practices of the Services, or your dealings with the Services, please contact us at: PLAY ASBL, Rue Nestor de Tière 35, 1030 Brussels, Belgium. Email: volume.brusses@gmail.com.

Last updated: January 2024